Deposits, Cancellations and Refund Policy

    1. For cabin bookings, a deposit of $50.00 is required.
    2. For site bookings, a deposit equivalent to one night’s stay is required.
    3. If a reservation is cancelled with seven (7) days or less notice, deposits are forfeited with no refund.
    4. For bookings cancelled with more than seven (7) days notice, a $20.00 administration fee per booking will be charged.
    5. No refund will be given for early departure, late arrival, or non-arrival.
    6. Bookings for cabin accommodation during peak periods (Easter, Christmas, public holidays and long weekends):
      • a pre-payment of 50% of the standard room charge for the total stay is payable. Pre-payments may be made in instalments as agreed to by Management.
      • Cancellations providing more than fourteen (14) days notice of the scheduled arrival date are fully refundable, less a $20.00 administration fee.
      • For cancellations inside fourteen (14) days of the scheduled arrival date, a minimum charge equivalent to the first night’s accommodation applies. Any further refund of monies paid will be considered on a case-by-case basis and at the sole discretion of Management.